Notices & Policies

Pricing notices

• All prices listed are starting prices. Final pricing is confirmed before service begins.
• Heavier pet hair, staining, excess sand, biohazards, or severe neglect may require additional time and a revised quote.
• Larger SUVs, trucks, extended-cab vehicles, and third-row vehicles may be priced above the listed starting point for their vehicle category.
• Final package pricing is confirmed during booking confirmation - not at the time of the online request.

Rescheduling policy

• Appointments may need to be rescheduled due to weather, acts of God, or other unforeseen circumstances outside our control.
• When a rescheduling is necessary, we will contact you as soon as possible using the information you provided to arrange a new appointment time.
• We appreciate your flexibility and will make every effort to accommodate a date that works for you.

Appointment confirmations

• Submitting a booking request online does not guarantee an appointment slot. Appointment timing is confirmed directly by the business.
• You will receive a follow-up by call, text, or email to confirm the appointment, scope, and final pricing.

Customer responsibilities

• Please ensure the vehicle is accessible and that the service area is reasonably safe and clear at the time of the appointment.
• Disclose any conditions that may affect service time or pricing (heavy soil, pet hair, prior damage, biohazards, or other known issues) when booking.

Questions about these notices? Contact us through the booking form.